Resort Maintenance, Inc.

1326-A Ben Sawyer Blvd., Mt. Pleasant, S.C.  29464

(843) 881-1044     (FAX) (843) 881-2126

Owner/Partnership Maintenance Program

(Updated January 1, 2009)

Let us help care for your property.  We will coordinate with vendors during your absence, perform the preventative maintenance needs, protect it during freezes, and provide you with the peace of mind that your home is being cared for.  We will respond to your general maintenance requests and those identified by your guest(s), housekeeper, or during any emergencies.  Annual contract fee:  $275.00, PAYABLE IN ADVANCE.

The basic program gives you the following:

1.   A unit walk-through inspection when you begin the program.  This inspection will identify potential problem areas, minor discrepancies, and provide you with a record of our inspection.  Larger items will be brought to your attention.  Minor items will be repaired following the inspection.

2.   An annual unit inspection in the Fall will be performed just to insure that there have been no major system failures.  Additionally, this gives us a first hand feel for the condition of the unit on an on-going basis.  A written report, with recommendations for repairs, will be sent to each property owner.

3.   AC/Heat System(s).  This is the most expensive system in the home and requires a planned care program in order to protect the system.  We will provide detailed preventative maintenance inspections for your system(s).  You do not need a contract with any other company for this service. 

a.   Spring System(s) Check:  A preventative maintenance inspection to thoroughly check the system(s).  This includes a check of system(s), pressures, temperatures, amperage, and voltage.  The filter is changed, the fans, motors, and housings are looked at for condition, rust, corrosion, or any other potential problems.  The program serves to identify potential problems and allows us to pinpoint replacement needs early.  (We suggest leaving the thermostat at 80-85 degrees during the summer when the unit is vacant to help control moisture.)

b.   Fall System(s) Check:  Identical to the Spring check but with emphasis on the winter season.  The heat section and operation of the unit are thoroughly checked prior to the winter to insure trouble free service.  Includes a filter change.  (We suggest leaving the thermostat set at 55 degrees during this season when the unit is vacant.)

NOTE:  The cost of these checks are included in the program for one (1) HVAC unit.  Those homes with two (2) or more units will be charged an additional $50.00 per inspection for each extra unit.

4.   Freeze Precautions.  When low temperatures are forecast which may cause frozen pipes or freeze related problems, we will go through your unit, check the heat temperature (55 degrees), open cabinet doors, and drip water in the faucets as a precaution.  Our tap water is warm and this flow tends to protect the pipes except in the most extreme cases.  During periods of extended cold temperatures, we recheck to insure that nothing has frozen.  If a frozen pipe situation occurs, we shut off the water to the unit to prevent damage until repairs are completed.  At the end of a low temperature period, we return to the home, cut off the dripping faucets, and check the thermostat.  Our success with this program has been excellent during the past twenty-one(21) years.  One freeze precaution check is included in the contract cost.  Additional checks are billed at the rate of $40.00 each or $60.00 for any extended freezes.

5.   Filter Changes.  A filter is a low price item, but serves as the single most important factor in assuring the low cost, efficient operation of your HVAC system.  Filters are changed free of charge with each preventative maintenance check.  We have found that most owners regularly replace their filters to ensure proper operation of their heat/air systems.  However, Resort Maintenance, Inc. can complete additional filter changes at the owner’s request.  Additional filter changes will be completed upon request at the reduced labor rate of $40.00, including the filter.  For homes with more than one (1) filter, the extra filters will be installed at $4.00 each with no further labor charge.

6.   Service Calls.  General maintenance needs and items will be corrected at the following rates.  (Calls from owners, guests, housekeepers, or emergencies will be billed.)